FACE Within presenter and facilitator, who has more than 20 years of hospitality/service-related professional experience. FACE Within originated for the sole purpose of enhancing customer service within all levels of your business. FACE Within provides seminars which focus on self driven behavior awareness within each participant.

FACE Within’s effectiveness and success is derived from Dawn’s diverse array of service experiences. These experiences include: direct sales and marketing in several management positions within the Radisson, Marriott and Hilton Hotel chains; unique guest service assignments in the restaurant and cruise line industries, a membership development position in a major urban area’s association of commerce, and even an international missionary assignment.

In a life devoted to serving others and adapting to customer expectations, Dawn is now able to share her knowledge and experience through FACE Within. FACE Within provides you and your business with a trilogy of seminars that look at the employee, the team they work with, and that angry person they encounter almost every day.

The rare mix of personal, practical, and passionate energy that the training provides, reinforce that PEOPLE are the driving force of all businesses. Most surely and without doubt, the proper social interaction between team members, customers, owners, and the vendors is the only true formula for long term success.