What is the most urgent service need for which you are seeking a solution? (choose one) · Attitude of service providers. · Retention of service workers. · Motivation level of your team. · Working together as a team. · Communicating with customers. · Customer service etiquette and skills. · Dealing with difficult customers. · Other. · All of the above.
Which of our trilogy of seminars is of most interest to you? (choose one) · The Journey to “Sense- Sational” Service. · Focus Unlike minds / Strengths of the team. · Service in an Angry world / Attitudes that make an Impact. · All of the above.
How did you hear about us? (choose one) · Personal reference. · Web search. · FACE Within Literature. · Have seen our presentation at another location. · Other.
